What does the product design process entail? Understand its significance, stages of the process, and mistakes to avoid.
A great product is always an outcome of a process that includes research, empathy for users, a problem-solving outlook, and innovation. Although there is no universal product design process, every organization has a structure in place that works well for its niche. A general set of standards can guide designers towards products that look good, solve actual problems, and deliver a seamless experience.
In this comprehensive guide, we will learn about the importance of the product design process, its connection to design thinking, and explore various stages. We will also shed light on the mistakes to avoid while building a product and provide actionable insights to enhance your workflow.
Here’s a clickable link to everything we will be covering in this article:
- What is product design, and what is its process?
- How is design thinking relevant in the product design process?
- 5 Stages of the product design process
- Why is the product design process important?
- Mistakes to avoid when building a product
- How to upgrade your product design workflow?
- Final thoughts
What is product design and what is its process?
Product design is the process of conceptualizing and iterating a successful product or service that fills a gap in the market, solves a problem, and meets business objectives. The product could either be a physical product, like a stand mixer, a phone or a hair dryer, or a digital product, like an e-learning platform, a phone application or a video game. It can include anything tangible or intangible that can be used or experienced in some form.Â
Rooted in research and strategy, product design takes into account the needs of users, market trends, and opportunities. It also considers a vision for the brand in terms of revenue and identifies how to attract new customers.Â
Product designers usually identify a pressing issue and come up with a solution that improves the appearance, workings, and user experience of a product. They typically aim to create products that are beneficial and appealing to the target users while also ensuring feasibility when it comes to manufacturing and marketing.Â
The product design process is a structured framework that designers need to follow in order to improve existing products or develop new ones. There is no set pattern. Every designer has an individual approach depending on the niche and the product in question. Whatever the process, it requires extensive research, design, product testing, and iteration. And, above all, it needs to be based on the principles of design thinking.
How is design thinking relevant in the product design process?
Image Courtesy: Maven
Design thinking is a problem-solving method that keeps the target audience at the center. It is about devising solutions that empathize with the end user and solve actual human problems. Design thinking can be applied in various contexts to resolve conflicts, improve user experience, tackle social issues, design strategies and encourage collaboration.Â
The design thinking process lays emphasis on cultivating empathy for users, identifying a problem and figuring out potential solutions by prototyping and testing. The process governing product design has a similar approach. It is based on research that empathizes with the target audience before moving ahead with ideation and design. A context-sensitive design thinking mindset ensures that product designers really understand the pain points and needs of the users.Â
5 Stages of the product design process
The product design process can be broken down into five major stages: research, ideation, design, testing and iteration, and execution and launch. Here, we will run through what happens at each stage in detail.Â
1. Research
Research is the first step in the product design process. While research methods can differ between organizations, the goal is to gather data and insights around the product: the target users, market trends, and the long-term business goals. All these factors help you and your team define the manner in which the product will develop, ensuring that it addresses the needs and wants of real users.
Upon identifying user desires, preferences, behaviors, pain points and challenges, your research should cover an in-depth competitor analysis. Identify the gap that your product can fill and outline its limitations.
When research is completed and insights are drawn from data and trends, your design team can make better decisions about the process. Keep in mind that your final design should fulfill user expectations and be relevant, useful and marketable. Once all this is in place, you’re bound to come up with an excellent product.Â
To carry out your product research, do the following:
- Conduct interviews, surveys, case studies, questionnaires and other forms of research to empathize with their needs and problems.Â
- Organize stakeholder discussions to understand product vision and company goals.
- Develop user personas to cater to different types of users you're designing for.
- Identify the problem your product needs to solve.
- Keenly observe your competitors to learn about trends and opportunities.
2. Ideation
Ideation is the next stage, which is closely based on design thinking. At this point, your design team generates numerous out of the box ideas for solving the identified problem or problems. When examining various approaches to the challenge, you need to consider different aspects of the product that involve how it operates, looks, and makes consumers feel.Â
The ideation stage should inherently be a judgment-free process that supports free thinking, creativity, and experimentation, with the motive to produce as many different concepts as possible. As you work through, these can be narrowed down to a handful of promising ideas agreed upon by the team.Â
Popular ideation techniques that you can incorporate:
- Brainstorm ideas involving stakeholders and members of the design team.
- Design using a Sprint technique called Crazy 8 that requires you to sketch eight distinct ideas in eight minutes, with the intention of quick ideation.
- Use mind mapping, a technique that creates a map of interconnected ideas branching out from the core design concept.Â
- Develop mood boards with references.Â
- Do collaborative discussions with fellow designers.
- Use reverse thinking, a technique that directs you to do the exact opposite of what you want to pull off. For example, if you want to design a feature that makes the online dating experience feel safer for women, a reverse thinking process would be to consider: How to ensure a terrible dating experience for women on the platform? The answers, surprisingly, may get you closer to what users really need.Â
- Get involved in storyboarding or concept sketching to visually capture how diverse solutions might look and function. It identifies potential flaws and disqualifies or validates ideas before execution.
3. Design
During this stage, the focus is essentially on how the product might function and appear, along with the materials and/or technologies that will be needed to create the product.
For digital products such as apps and websites, do the following:
- Define the product’s information architecture.Â
- Create low-fidelity wireframes for the initial framework of the product.
- Apply UX design principles to make sure the product is user-friendly and accessible.
- Develop interactive elements such as colors, typography, icons and images that determine the appearance and functions of the product.Â
- Create high-fidelity wireframes or prototypes to gain insights into how well the product will work in reality once it's developed.Â
For physical products, do the following:
- Create 2D and 3D mockups of product features.Â
- Finalize the materials needed to build the product or parts of the product.
- Build physical prototypes to visualize how the product will look and function.Â
4. Testing and iteration
Testing allows designers to ensure that the product meets the user’s needs and expectations and is capable of holding up in actual conditions. It enables the designers to gather feedback, spot design errors or usability issues in a situation that involves real users and stakeholders. Iteration, on the other hand, is about tweaking features, design elements, or interaction flows as per the feedback.Â
During the testing and iteration phase, do the following:Â
- Ask users to complete certain tasks with the product prototype and analyse through observation how well they are able to interact with it.Â
- Conduct user interviews to gather feedback on the product and note down areas for improvement.
- Interview stakeholders for design reviews that resonate with business goals.
- Improve and update prototypes.
Once you’re confident about your product, hand it over to the development team.
5. Execution and launch
The final phase needs collaboration with developers or manufacturers, depending on the type of product. During this step, the designers share all the documentation, technical specifications and design assets.Â
For the execution and launch of the product, do the following:
- Present the final designs to developers or manufacturers.
- Share relevant design assets such as the style guide and prototypes.Â
- Form a feedback loop between teams.
After the product is created and quality assurance checks are done, it is ready for launch.
Why is the product design process important?
Product design process is important for businesses because it influences how a product or service performs, whether users can conveniently work around it, and how competent it is as opposed to other products on the market.
1. Solves a problem
There is a process in place typically to address user problems or meet identified expectations. When a design is successful, it improves user experience, leads to repeat customers, brings in positive reviews and supports a strong brand identity. However, if a product fails to solve user problems, despite its appeal and technical advancement, it doesn’t stand a chance.Â
2. Provides better user experience (UX)
When a product is designed to be user-friendly, practical and visually pleasing, it has higher chances of providing a better user experience. A thoughtful UX increases the chances of user interactions, leaves users satisfied, increases brand loyalty, encourages recommendations, and leads to repeat orders.Â
3. Carves a space in the market (UX)
An intuitive product design has the potential to create a difference in the market. By focusing on building an innovative product, a team ensures that the product is way better than the existing products, draws attention, and contributes to the brand identity.
4. Cuts down cost and improves efficiency
The sign of a good design boils down to a few things besides aesthetics: how easy it is to use, if it's affordable to produce and how premium its quality is. As part of their job, product designers learn about optimal materials and methods of production to ensure the best use of resources.
5. Brand perception
The design of a product directly impacts how consumers perceive the brand. When premium and innovative products that address user needs are created or improved, the brand’s reputation receives attention from users as well as potential customers. In contrast, when a brand builds a product that fails to work well or lacks visual appeal, it risks damaging its image and alienating users.Â
Mistakes to avoid when building a product
The product design process is complicated and prone to errors. Here are a few common mistakes that teams make when creating a new UI UX design for a product:
1. Compromising between aesthetics and functionality
An ideal product design is a combination of useful functions and intriguing visual appeal. If, at the planning stage, you realize that by paying more attention to the design aspect, you risk making the product expensive/difficult/underperform for the target audience, choose to use proven solutions.
2. Working on inaccurate documentation
Working on the basis of insufficient technical specifications often leads to creating products that fail to meet customer expectations. Always cross-check with seniors or ask for help when you are not confident about the process.
3. Missing deadlines
When finalizing the deadlines, consider all possible situations and delays that could disrupt the timeframes. Otherwise, you may be delivering an unfinished design.
3. Not considering ideas for future marketing
Before moving ahead with the product design process, it is important to identify what tools and distribution channels you are going to use to promote your product. Although this is something that marketers need to take care of, as a designer, you must discuss this angle with them in advance to ensure you’re both on the same page. This will make it easy to decide on the formats in which you want to present the usefulness of the product to the customers.Â
4. Infringing on intellectual property
Ensure that the visual aspect of your product design doesn’t borrow apparent ideas from other projects. If it does, it automatically puts your product in danger of failure in the market, along with expensive litigation.
5. Failing to adhere to trends in your niche
Neglecting market trends may not be the wisest thing to do when launching a product. It is challenging to find customers who would be interested in an innovative product, and on top of that, if you skip marketing it to the target audience, it can turn into a complete failure.
6. Not taking outside expertsÂ
Businesses often make the mistake of not considering an expert’s help to cut costs and assign the responsibility of a new product to professionals who lack experience. This approach almost always backfires. Instead of subjecting your designers to on-the-job learning, which can take time, it's better to pay more and appoint an expert in the field of product design. Prioritizing experienced professionals guarantees immaculate execution.Â
How to upgrade your product design workflow?
Here are a few simple recommendations for improving your product design process:
- Know your customers thoroughly.Â
Analyze your target audience before charting out a path for the product design process. Get to the details when it comes to customer profile research. Understand user behaviors and gather insights to be sure about your assumptions.Â
- Do not be afraid of solving problems.
Overlooking issues and focusing on just simpler tasks can often lead to bigger problems or reworking from scratch. Address the toughest issues in the beginning and get them out of the way. The approach is far more effective and prevents potential setbacks.Â
- Plan your budget to the highest possible expense.
Do not underestimate the budget. Otherwise, you may be out of money midway through the process.
Final thoughts
As we’ve seen, the product design process is essentially about understanding the struggles that your audience is facing and exploring solutions that make the product usable and accessible. It also needs to balance user needs along with business goals.Â
Irrespective of the nature of the product, the process is non-negotiable for product designers. It is the very foundation that resolves issues, improves the user experience, and enables the product to stand out in a rather competitive market.
To learn more about product design, which is a significant part of UI UX Design, check out the UI UX design programs offered by AND, which come with a comprehensive curriculum covering hands-on learning opportunities, unparalleled mentorship, and dedicated placement assistance.
If you’re looking to learn more about UX UI design, head over to our resources section for insightful articles. To begin with, you can consider going through the following articles:Â
1. What is a Product Designer's Salary in 2025: A Complete Guide
2. What is Product Design?: A Complete Guide
3. What is a Product Designer? (And How to Become One in 2025)
Next Steps
If you’d like to learn more about product design, head back to the AND Academy Design Blog for more articles like this one. You can also check out this project by AND Learner, Abhishek Singh, to understand the UX design process better.
In case you think you need further assistance, here are some of our resources you can consider:
- Watch this session by Shiva Viswanathan, Design Head of Ogilvy Pennywise, and Naman Singh, Product Experience Designer at RED.
- Talk to a course advisor to discuss how you can transform your career with one of our courses.
- Pursue our UI UX Design courses - all courses are taught through live, interactive classes by industry experts, and some even offer a Job Guarantee.
- Take advantage of our scholarship and funding options to overcome any financial hurdle on the path to your career transformation.
Note: All information and/or data from external sources is believed to be accurate as of the date of publication.
